Terms & Conditions
Company Information
Feetunique // Cr Detail APS
VAT : DK40494081
Midtager 26A, 2. TV
2605 Brøndby
support@feetunique.net
Denmark
How to shop with us
To make a purchase on www.feetunique.co.uk you go through 5 steps.
1 Find the item(s) you want and put them in the shopping cart, then proceed to the checkout.
2 Enter your personal information.
3 Select shipping / payment method.
4 Accept our terms and conditions.
5 Check that all information is correct, then go to the payment page, and approve the purchase.
Ordering
On www.feetunique.co.uk you can only order products through our website.
If you have any queries for items that are not on the webshop, please
feel free to contact us.
When you shop with www.feetunique.co.uk, agreements are in English.
It
is not possible to view past orders by logging into the website. If you
wish to receive a copy of your order confirmation, send an email to
support@feetunique.net.
Payment
On www.feetunique.co.uk you can pay with:
Visa
Visa Electron
MasterCard
Maestro Card
Paypal
There are no fees for online payments on www.feetunique.co.uk.
The amount is automatically captured as soon as your credit card is cleared. There can never be an amount deducted that is greater than
what you have approved in your purchase.
Shipping
To get your goods delivered you must pay the shipping cost.
The shipping cost is free unless you choose express shipping (2-10 business days) which is £2.99
Delivery
The delivery of your order, is taken care of by PostNord. Delivery time is approximately 10-20 working days. (by free shipping)
Terms of Service
If you change your mind:
You
have 30 days return right, when you shop at www.feetunique.co.uk. Rights start from the day you received the goods.
Packaging and product condition when you send it back
Cancellation rights
can only be exercised if the item is returned in the same condition and
quantity. The right of cancellation lapses if you have used the
product(s) in a way that obviously significantly reduces the sales
value. Damage of the packaging does not have an effect on your
cancellation.
If you change your mind the goods must be sent to:
Feetunique
Midtager 26A, 2. TV
2605 brøndby
Denmark
You will be fully refunded the total amount you have paid us
If
you change your mind about your purchase, you will of course get the amount you have
paid us fully refunded. The amount will be transferred to the credit
card you paid with, or to your bank account once we have received the
product and verified that it meets the rules for cancellation.
The only cost you have when you cancel a purchase is the postage to send the item(s) back to us.
What should I send back?
You must attach a copy of the order confirmation.
You can add a short note stating that you wish to cancel your order.
If there is something wrong with the product (complaints)
When
you shop at www.feetunique.co.uk you have a 24 month complaint right. This
means that if your shoelaces have flaws from when you received your
order, you either get your shoelaces replaced, refunded or a reduction
in price, depending on the specific situation.
Of course it is a
requirement that the complaint is justified, and that the defect is not
caused by incorrect use of the product or other injurious behavior.
How soon should I notify you?
You
must complain within a "reasonable time" after you have discovered the
defect. We recommend that you notify us as soon as possible. The claim is valid if you make
a claim within two months after the defect is discovered.
The product must be sent to:
Feetunique
Midtager 26A, 2. TV
2605 Brøndby
Denmark
We need the following information when sending items to us
When you return the product, please state what the problem is, in as much detail as possible.
Remember that the product must always be returned in protective packaging.
What do we do with your personal information (Privacy policy)
To make a purchase on www.feetunique.co.uk, we need the following information :
Name
Address
E-mail address
We record your personal information for the purpose of delivering goods to you.
Personal information registered with Cr detail APS is kept for five years, after which the data will be deleted.
When
collecting personal information through our website, we ensure that it
is always done with your consent, so that you are informed of exactly
what information is collected and why.
We store customer data encrypted.
We store customer data encrypted in MD5 format in a mysql database. The information will not be disclosed to third parties.
Information
provided to www.feetunique.co.uk is not transmitted or sold in any
way to third parties, and we do not record any sensitive personal
information.
As registered with Cr detail APS, you always have
the right to object to the registration. You also have the right to
inspect the information recorded about you. These rights are secured by
the Privacy Act and queries regarding this should be directed to Cr detail APS by email: support@feetunique.net
Cookies
On www.feetunique.co.uk we use cookies in order to optimise the website and
its functionality, thus making your visit as easy as possible for you.
You can always delete cookies from your computer. How depends on your browser.
Logstatistics
We
use log statistics on www.feetunique.co.uk which means that a
statistical system collects information that can give a statistical
picture of how many visitors we have, where they come from and where on
the site is visited, etc.
Log statistics are used only for the purpose of optimising www.feetunique.co.uk.
